Shipping

Delivery Times

Please allow up to 15 business days for delivery from the date of purchase as all Pilot Climb merchandise is custom made-to-order by our printing and distribution partners.

Delays

If 15 business days have passed since the date of purchase and you still haven’t received your order, get in touch with us at support@pilotclimb.com or by filling out the Customer Support form below. Let us know about your delayed shipment and we’ll check the latest delivery estimates to your location. We may ask you to wait a few more days to receive the order. Please remember that our estimated delivery time is just an estimate, it’s not a guarantee

Customs

Depending on where you are located, you might have to pay handling and/or customs fees upon delivery. The customs fees may vary depending on the order value, country limits, etc.

Customer Support Form

Submit a support ticket by filling out the form below

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